CAMDEN NATIONAL CORP
In their words
“Its 2025 aggregate consumer NPS of 68 out of 100 across Maine remained consistent with the prior year and underscores strong customer advocacy relative to industry benchmarks.”
“Our 2025 aggregate consumer NPS of 68 across Maine remained consistent with prior year and underscores strong customer advocacy relative to industry benchmarks.”
“Utilize Net Promoter Score (“NPS”) to measure the satisfaction and loyalty of our customers • Consistently monitor our customers based on their NPS category, method of transacting, geography and age demographics.”
Disclosed NPS over time
Every Net Promoter Score CAMDEN NATIONAL CORP has published, by date.
NPS disclosures (6)
Its 2025 aggregate consumer NPS of 68 out of 100 across Maine remained consistent with the prior year and underscores strong customer advocacy relative to industry benchmarks.
Our 2025 aggregate consumer NPS of 68 across Maine remained consistent with prior year and underscores strong customer advocacy relative to industry benchmarks.
…(2) Adjusted return on average assets (“Adjusted ROAA”), as compared to budget; and (3) consumer net promoter score (“Consumer NPS”) as compared to internally established metrics.
…(2) core ROAE as compared to budget; and (3) consumer net promoter score as compared to internally established metrics. • Increased the “threshold” payout level from 20% to 50% of eligible earnings, while decreasing the “stretch” payout level from 200%…
Utilize Net Promoter Score (“NPS”) to measure the satisfaction and loyalty of our customers • Consistently monitor our customers based on their NPS category, method of transacting, geography and age demographics.
…a robust on line banking platform for commercial customers and a new commercial loan origination solution. ◦ Implemented customer surveys and an evaluation of our customers' experience through the use of a Net Promoter Score ("NPS").…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.