C
CAA
—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2021
Years covered
1 entries in all
In their words
“CAA maintained very high Net Promoter Scores at the beginning of the pandemic despite service level challenges.”
NPS disclosures (1)
20 May 2021
NPSProgram
CAA maintained very high Net Promoter Scores at the beginning of the pandemic despite service level challenges.
— reported by canadianunderwriter.ca · 20 May 2021 · NI-692E551
canadianunderwriter.ca ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.