NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Travel, hospitality & leisure  /  BurgerFi International, Inc.

BurgerFi International, Inc.

burgerfi.com ↗
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Latest disclosed NPS
no score published
2
NPS entries
0 with a number
2024
Years covered
2 entries in all

In their words

“Trends and holidays and improving loyalty through app downloads and building the first party database for both brands has resulted in an improved full funnel marketing approach and improved NPS scores as well record sales and traffic promotional days.”
— BurgerFi International, Inc. · SEC 10-K annual report · filed 10 Apr 2024 · NI-3EC434A

NPS disclosures (2)

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10 Apr 2024
NPSProgram

…trends and holidays and improving loyalty through app downloads and building the first party database for both brands has resulted in an improved full funnel marketing approach and improved NPS scores as well record sales and traffic promotional days.

— BurgerFi International, Inc. · SEC 10-K annual report · filed 10 Apr 2024 · NI-3EC434A
SEC 10-K annual report ↗
8 Jan 2024
NPSProgram

New media agency with 2024 media planning Q3 Total: 3,563,001,503 PR Impressions and $82,386,055 in Publicity Value for both ACFP & BFI brands +4% increase in our BFI NPS (net promoter score) since August 2023 driven by enhanced marketing strategy.

— BurgerFi International, Inc. · SEC 8-K filing · filed 8 Jan 2024 · NI-B3A79AF
SEC 8-K filing ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.