NPS Intelligence (beta)

Disclosed NPS & retention by vertical

69
Latest disclosed NPS
13 Jan 2026
4
NPS entries
3 with a number
2025–26
Years covered
4 entries in all

In their words

“Brook.ai achieved 82% patient retention rate and Net Promoter Score of 69, exceeding industry standards.”
— reported by modernhealthcare.com · 13 Jan 2026 · NI-5CFBBF2
“Brook.ai achieved NPS of 66, placing the company in the excellent category.”
— reported by citybiz.co · 10 Dec 2025 · NI-015BE80
“Brook.ai achieved an 'excellent' category Net Promoter Score, supporting its 2025 Merit Award for groundbreaking AI-powered remote care work.”
— reported by morningstar.com · 17 Dec 2025 · NI-00381A8

Disclosed NPS over time

Every Net Promoter Score Brook.ai has published, by date.

6070666669

NPS disclosures (4)

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13 Jan 2026
NPS69

Brook.ai achieved 82% patient retention rate and Net Promoter Score of 69, exceeding industry standards.

— reported by modernhealthcare.com · 13 Jan 2026 · NI-5CFBBF2
modernhealthcare.com ↗
17 Dec 2025
NPSProgram

Brook.ai achieved an 'excellent' category Net Promoter Score, supporting its 2025 Merit Award for groundbreaking AI-powered remote care work.

— reported by morningstar.com · 17 Dec 2025 · NI-00381A8
morningstar.com ↗
10 Dec 2025
NPS66

Brook.ai achieved NPS of 66, placing the company in the excellent category.

— reported by citybiz.co · 10 Dec 2025 · NI-015BE80
citybiz.co ↗
18 Oct 2025
NPS66

Brook.ai closes $28M Series B with Net Promoter Score of 66 rated as excellent, indicating strong patient adoption.

— reported by pulse2.com · 18 Oct 2025 · NI-3D97053
pulse2.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.