Brook.ai
brook.ai ↗In their words
“Brook.ai achieved 82% patient retention rate and Net Promoter Score of 69, exceeding industry standards.”
“Brook.ai achieved NPS of 66, placing the company in the excellent category.”
“Brook.ai achieved an 'excellent' category Net Promoter Score, supporting its 2025 Merit Award for groundbreaking AI-powered remote care work.”
Disclosed NPS over time
Every Net Promoter Score Brook.ai has published, by date.
NPS disclosures (4)
Brook.ai achieved 82% patient retention rate and Net Promoter Score of 69, exceeding industry standards.
Brook.ai achieved an 'excellent' category Net Promoter Score, supporting its 2025 Merit Award for groundbreaking AI-powered remote care work.
Brook.ai achieved NPS of 66, placing the company in the excellent category.
Brook.ai closes $28M Series B with Net Promoter Score of 66 rated as excellent, indicating strong patient adoption.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



