NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  Brinks Home
55
Latest disclosed NPS
22 Jul 2026
2
NPS entries
1 with a number
2020–26
Years covered
3 entries in all

In their words

“Brinks Home reported a Net Promoter Score of 55 and is investing in AI-powered customer service including a virtual agent.”
— reported by securitysystemsnews.com · 22 Jul 2026 · NI-1B7B01E
“Brinks Home partners with Cresta to improve customer service and reports early improvements in NPS.”
— reported by prnewswire.com · 7 Aug 2024 · NI-ECDA409
“Brinks Home Security announced a bulk acquisition and focuses on customer retention as part of its integration strategy.”
— reported by streetinsider.com · 25 Dec 2020 · NI-B8616BA

NPS disclosures (2)

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22 Jul 2026
NPS55

Brinks Home reported a Net Promoter Score of 55 and is investing in AI-powered customer service including a virtual agent.

— reported by securitysystemsnews.com · 22 Jul 2026 · NI-1B7B01E
securitysystemsnews.com ↗
7 Aug 2024
NPSProgram

Brinks Home partners with Cresta to improve customer service and reports early improvements in NPS.

— reported by prnewswire.com · 7 Aug 2024 · NI-ECDA409
prnewswire.com ↗

Retention disclosures (1)

Open in the retention database →

25 Dec 2020
Retention

Brinks Home Security announced a bulk acquisition and focuses on customer retention as part of its integration strategy.

— reported by streetinsider.com · 25 Dec 2020 · NI-B8616BA
streetinsider.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.