Brinks
In their words
“Brinks Home partnered with Cresta to streamline customer service, with early improvements reported in Net Promoter Scores and lead-to-sale conversions.”
“Brinks announced partnership success with Cresta, achieving early improvements in Net Promoter Score and lead-to-sale conversions.”
“OfferFit's self-learning AI helped Brinks CEO Bill Niles achieve a 200%-plus increase in customer-retention performance over the last year.”
NPS disclosures (2)
Brinks Home partnered with Cresta to streamline customer service, with early improvements reported in Net Promoter Scores and lead-to-sale conversions.
Brinks announced partnership success with Cresta, achieving early improvements in Net Promoter Score and lead-to-sale conversions.
Retention disclosures (1)
OfferFit's self-learning AI helped Brinks CEO Bill Niles achieve a 200%-plus increase in customer-retention performance over the last year.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.