NPS Intelligence (beta)

BrightSpring Health Services reports Net Promoter Score of 100 from doctors and patients in third-party quarterly surveys.

Specialty Pharmacy demonstrated quality metrics well above the national average in the second quarter, delivering a high medication possession ratio of 93% and time to first fill of 3.7 days with industry-leading Net Promoter Scores.

And, again, it is the service levels that are really pulled through behind the commitments by the field force that are so important, and those were all reflected in the net promoter scores that we have, which typically range between 95 to 100.

We utilize a third party consulting service, MMIT, to conduct our own NPS surveys of patients served by us and referring physicians in our network.

Time to first fill was 3.6 days, and our Net Promoter Score in the most recent quarter remained at a best-in-class level, with CareMed, our growing rare and complex disease pharmacy, receiving a perfect NPS of 100.

For example, across our pharmacies we achieve 99.99% order accuracy and 98.63% order completeness, “excellent” and “world class” NPS, a 94% satisfaction rating from infusion patients, and a reduction in hospitalizations with CCRx, while also driving…

Here in the most recent quarter, we pulse the market on Net Promoter Scores, and we actually had 198 Net Promoter Score for CareMed which is really the non-oncology and then Onco360 in satisfaction ratings, which we were obviously incredibly pleased with.

…“NPS” represents Net Promoter Score, which is a metric used to gauge patient satisfaction based on how likely a patient or physician would be to recommend a company to a friend or colleague.

Strong growth in Specialty and Infusion continue to be driven by strategic focus and operational discipline, leading quality in Net Promoter Scores, partner and customer satisfaction, LDD launches, sales force support and integration with providers and…

And while we delivered an outstanding Net Promoter Score of 87 for these particular members, it was below the threshold of 90 in the contract and below the NPS that we track and see for all other payer and PBM members.

That's evidenced by our 93% Net Promoter Score. Most recently here, actually, it was 94% by a third party, by a third-party firm that alters this every quarter.

• “NPS” represents Net Promoter Score, which is a metric used to gauge patient satisfaction based on how likely a patient or physician would be to recommend a company to a friend or colleague.

Oncology is defined by limited distribution drug pharmacy networks that are based on quality, such as our 93 net promoter score, biopharma trust and relationships, in partnership with thousands of prescribers across the country.

• “NPS” represents Net Promoter Score, which is a metric used to gauge patient satisfaction based on how likely a patient or physician would be to recommend a company to a friend or colleague.

• “NPS” represents Net Promoter Score, which is a metric used to gauge patient satisfaction based on how likely a patient or physician would be to recommend a company to a friend or colleague.

• “NPS” represents Net Promoter Score, which is a metric used to gauge patient satisfaction based on how likely a patient or physician would be to recommend a company to a friend or colleague.

…satisfaction level of 99% in Rehab, and our long-term care pharmacies achieve 99.99% order accuracy, 99.77% order completeness and 98.59% on-time delivery, with “excellent” and “world class” Net Promoter Scores, or NPS, across several businesses.

…satisfaction level of 99% in Rehab, and our long-term care pharmacies achieve 99.99% order accuracy, 99.77% order completeness and 98.59% on-time delivery, with “excellent” and “world class” Net Promoter Scores, or NPS, across several businesses.

…satisfaction level of 99% in Rehab, and our long-term care pharmacies achieve 99.99% order accuracy, 99.77% order completeness and 98.59% on-time delivery, with “excellent” and “world class” Net Promoter Scores, or NPS, across several businesses.

BrightSpring Health Services achieved 'Excellent' and 'World Class' Net Promoter Score customer ratings in its 2020 Quality Report.