Brightback
In their words
“Chargebee acquired customer retention platform Brightback, which reduces churn by 23% on average for its customers.”
“Brightback, a customer retention platform, announces beta launch of automated churn-prevention solution for subscription managers.”
“Brightback, a customer retention and churn reduction company, provides data on customer expansion and reduced churn trends.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Chargebee acquired customer retention platform Brightback, which reduces churn by 23% on average for its customers.
Brightback, a customer retention platform, announces beta launch of automated churn-prevention solution for subscription managers.
Brightback, a customer retention and churn reduction company, provides data on customer expansion and reduced churn trends.
Brightback, which offers automated customer retention solutions, conducted research on how subscription businesses retain customers.
Brightback, a San Francisco-based customer retention automation software developer, raised $11 million in Series A funding led by Index Ventures.
Stealth startup Brightback, founded by Autopilot CMO Guy Marion, raised $8M to focus on customer retention solutions.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.