NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Health insurers & care providers  /  Bright Health Group Inc.

Bright Health Group Inc.

brighthealthgroup.com ↗
80
Latest disclosed NPS
10 Jan 2023
5
NPS entries
4 with a number
2021–23
Years covered
5 entries in all

In their words

“80+ Clinic NPS Consumer Engagement Data and insights to support population health and adoption of value-based care Providers How can I provide the best wholistic care for my patients while being efficient?”
— Bright Health Group Inc. · SEC 8-K filing · filed 10 Jan 2023
“As of April 2021, the 28 managed and affiliated risk-bearing primary care clinics in our NeueHealth business care for nearly 75,000 unique patients, approximately 30,000 of which are served through value-based arrangements, with a strong Net Promoter…”
— Bright Health Group Inc. · SEC S-1 IPO prospectus · filed 15 Jun 2021
“The 28 managed and affiliated risk-bearing primary care clinics in our NeueHealth business care for nearly 75,000 unique patients, approximately 30,000 of which are served through value-based arrangements, with a strong Net Promoter Score (NPS) of 78.”
— Bright Health Group Inc. · SEC S-1 IPO prospectus · filed 4 Jun 2021

Disclosed NPS over time

Every Net Promoter Score Bright Health Group Inc. has published, by date.

708090202178787880

NPS disclosures (5)

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9 Nov 2023
NPSProgram

We believe our performance in our Medicare Advantage risk-bearing relationships, when measured by Medical Cost Ratio, inpatient admissions, and NPS and Stars ratings, is among the best in the industry.

— Bright Health Group Inc. · SEC 10-Q quarterly report · filed 9 Nov 2023
SEC 10-Q quarterly report ↗
10 Jan 2023
NPS80

80+ Clinic NPS Consumer Engagement Data and insights to support population health and adoption of value-based care Providers How can I provide the best wholistic care for my patients while being efficient?

— Bright Health Group Inc. · SEC 8-K filing · filed 10 Jan 2023
SEC 8-K filing ↗
15 Jun 2021
NPS78

As of April 2021, the 28 managed and affiliated risk-bearing primary care clinics in our NeueHealth business care for nearly 75,000 unique patients, approximately 30,000 of which are served through value-based arrangements, with a strong Net Promoter…

— Bright Health Group Inc. · SEC S-1 IPO prospectus · filed 15 Jun 2021
SEC S-1 IPO prospectus ↗
4 Jun 2021
NPS78

…the 28 managed and affiliated risk-bearing primary care clinics in our NeueHealth business care for nearly 75,000 unique patients, approximately 30,000 of which are served through value-based arrangements, with a strong Net Promoter Score (NPS) of 78.

— Bright Health Group Inc. · SEC S-1 IPO prospectus · filed 4 Jun 2021
SEC S-1 IPO prospectus ↗
19 May 2021
NPS78

…the 28 managed and affiliated risk-bearing primary care clinics in our NeueHealth business care for nearly 75,000 unique patients, approximately 30,000 of which are served through value-based arrangements, with a strong Net Promoter Score (NPS) of 78.

— Bright Health Group Inc. · SEC S-1 IPO prospectus · filed 19 May 2021
SEC S-1 IPO prospectus ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.