BRF S.A.
brf-global.com ↗In their words
“Even with such growth, we maintained generally positive feedback on these initiatives, with an average NPS of 8.77 in 2023 (7.3% higher than in 2022).”
“Even with such substantial growth, we maintained generally positive feedback on these initiatives, with an average NPS of 8.63. We have made important improvements in actively listening to our customers through several consumer and market insight…”
“In 2024, our total NPS increased 39.6% over 2023, evolving in all different sales channels (modern trade, traditional trade and food service), meaning advances in our customers´ loyalty to our business and more value in historical high.”
Disclosed NPS over time
Every Net Promoter Score BRF S.A. has published, by date.
NPS disclosures (3)
In 2024, our total NPS increased 39.6% over 2023, evolving in all different sales channels (modern trade, traditional trade and food service), meaning advances in our customers´ loyalty to our business and more value in historical high.
Even with such growth, we maintained generally positive feedback on these initiatives, with an average NPS of 8.77 in 2023 (7.3% higher than in 2022).
Even with such substantial growth, we maintained generally positive feedback on these initiatives, with an average NPS of 8.63. We have made important improvements in actively listening to our customers through several consumer and market insight…
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.