NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
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NPS entries
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93%
Retention
17 Mar 2026
2025–26
Years covered
2 entries in all

In their words

“Customer retention rate (by number of clinics) stands at ~ 93%”
— Brainsway Ltd. · SEC 6-K report · filed 13 Aug 2025

NPS disclosures (0)

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Retention disclosures (2)

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17 Mar 2026
Retention93%

Retention rate: 93% (FY 2025) — “+93 % customer retention rate”

— Brainsway Ltd. · SEC 6-K report · filed 17 Mar 2026
SEC 6-K report ↗
13 Aug 2025
Retention93%

Retention rate: 93% (Q2 2025) — “Customer retention rate (by number of clinics) stands at ~ 93%”

— Brainsway Ltd. · SEC 6-K report · filed 13 Aug 2025
SEC 6-K report ↗

Lighthouse companies in Pharma, medtech & health distribution

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.