BPI
In their words
“BPI posted the highest Net Promoter Score among full-service banks in the country for two consecutive years.”
“BPI achieved top ranking in Net Promoter Score for customer satisfaction in a record year of 2024.”
“BPI reports topping the banking industry in net promoter score for two consecutive years.”
NPS disclosures (5)
BPI posted the highest Net Promoter Score among full-service banks in the country for two consecutive years.
BPI achieved top ranking in Net Promoter Score for customer satisfaction in a record year of 2024.
BPI reports topping the banking industry in net promoter score for two consecutive years.
BPI achieved the highest Net Promoter Score among recognized awards in its 2023 performance.
BPI aims to significantly improve its Net Promoter Score as part of efforts to elevate financial inclusion.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.