NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Seven Oaks Acquisition Corp.

Seven Oaks Acquisition Corp.

Retail & e-commerceWarehouse Club
boxed.com ↗
75
Latest disclosed NPS
31 May 2022
10
NPS entries
9 with a number
2021–22
Years covered
11 entries in all

In their words

“Is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $130 per order, and our Net Promoter Score of 75, based on a regularly-scheduled survey of approximately 5,000 Boxed users we conducted during the quarter…”
— Seven Oaks Acquisition Corp. · SEC S-1 IPO prospectus · filed 31 May 2022
“Is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $110 per order, and our Net Promoter Score of 68, based on a regularly-scheduled survey of approximately 20,000 Boxed users we conducted during the year…”
— Seven Oaks Acquisition Corp. · SEC 10-K annual report · filed 15 Mar 2022
“Is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $100 per order, and our Net Promoter Score of 68, based on a regularly-scheduled survey of over 14,000 Boxed users we conducted during the first nine…”
— Seven Oaks Acquisition Corp. · SEC S-1 IPO prospectus · filed 22 Dec 2021

Disclosed NPS over time

Every Net Promoter Score Seven Oaks Acquisition Corp. has published, by date.

6070802021696970707070686875

NPS disclosures (10)

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31 May 2022
NPS75

…is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $130 per order, and our Net Promoter Score of 75, based on a regularly-scheduled survey of approximately 5,000 Boxed users we conducted during the quarter…

— Seven Oaks Acquisition Corp. · SEC S-1 IPO prospectus · filed 31 May 2022
SEC S-1 IPO prospectus ↗
15 Mar 2022
NPS68

…is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $110 per order, and our Net Promoter Score of 68, based on a regularly-scheduled survey of approximately 20,000 Boxed users we conducted during the year…

— Seven Oaks Acquisition Corp. · SEC 10-K annual report · filed 15 Mar 2022
SEC 10-K annual report ↗
22 Dec 2021
NPS68

…is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $100 per order, and our Net Promoter Score of 68, based on a regularly-scheduled survey of over 14,000 Boxed users we conducted during the first nine…

— Seven Oaks Acquisition Corp. · SEC S-1 IPO prospectus · filed 22 Dec 2021
SEC S-1 IPO prospectus ↗
2 Nov 2021
NPS70

…is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $100 per order, and our Net Promoter Score of 70, based on a regularly-scheduled survey of over 5,000 Boxed users we conducted in the second quarter of…

— Seven Oaks Acquisition Corp. · SEC S-4/A · filed 2 Nov 2021
SEC S-4/A ↗
22 Oct 2021
NPS70

…is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $100 per order, and our Net Promoter Score of 70, based on a regularly-scheduled survey of over 5,000 Boxed users we conducted in the second quarter of…

— Seven Oaks Acquisition Corp. · SEC S-4/A · filed 22 Oct 2021
SEC S-4/A ↗
29 Sep 2021
NPS70

…is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $100 per order, and our Net Promoter Score of 70, based on a regularly-scheduled survey of over 5,000 Boxed users we conducted in the second quarter of…

— Seven Oaks Acquisition Corp. · SEC S-4/A · filed 29 Sep 2021
SEC S-4/A ↗
9 Sep 2021
NPS70

…is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $100 per order, and our Net Promoter Score of 70, based on a regularly-scheduled survey of over 5,000 Boxed users we conducted in the second quarter of…

— Seven Oaks Acquisition Corp. · SEC S-4/A · filed 9 Sep 2021
SEC S-4/A ↗
20 Jul 2021
NPS69

…of this business strategy is best supported by our combined B2B and B2C average order value (“AOV”) of approximately $100 per order, and our Net Promoter Score of 69, based on a survey of over 6,000 users we conducted in the first quarter of 2021.

— Seven Oaks Acquisition Corp. · SEC S-4 merger filing · filed 20 Jul 2021
SEC S-4 merger filing ↗
14 Jun 2021
NPS69

This has propelled the Company’s average order value to about $100 per order and its exceptional Net Promoter Score (“NPS”) to 69. The convenience of a curated, mobile-first, basket-building shopping experience, fueled by the strength of Boxed’s brand,…

— Seven Oaks Acquisition Corp. · SEC 8-K filing · filed 14 Jun 2021
SEC 8-K filing ↗
14 Jun 2021
NPS69

Boxed reports exceptional Net Promoter Score of 69 with average order value of ~$100 as part of SPAC merger announcement.

— reported by globenewswire.com · 14 Jun 2021
globenewswire.com ↗

Retention disclosures (1)

Open in the retention database →

26 Oct 2021
Retentionup

Boxed demonstrates strong customer retention metrics and growth in its Boxed Up loyalty subscription program.

— reported by businesswire.com · 26 Oct 2021
businesswire.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.