Boston Private
bostonprivate.com ↗In their words
“Boston Private named industry's best for client service; percentage of clients considering Boston Private primary financial partner increased 9%.”
“Boston Private's net promoter score increased by 17 percentage points compared to the previous year.”
NPS disclosures (2)
Boston Private named industry's best for client service; percentage of clients considering Boston Private primary financial partner increased 9%.
Boston Private's net promoter score increased by 17 percentage points compared to the previous year.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.