NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  BOK Financial
90
Latest disclosed NPS
4 Nov 2024
3
NPS entries
3 with a number
2024
Years covered
3 entries in all

In their words

“Retail origination channel that has averaged $2.3 billion in origination volume over the last 5 years ◦ YTD Net Promoter Score of 90 vs. national benchmark of 49 •”
— BOK Financial · SEC 8-K filing · filed 4 Nov 2024 · NI-4386BAC
“Retail origination channel that has averaged $2.3 billion in origination volume over the last 5-years ◦ YTD Net Promoter Score of 90 vs. national benchmark of 49 •”
— BOK Financial · SEC 8-K filing · filed 3 Sep 2024 · NI-101BC98
“Retail origination channel that has averaged $2.3 billion in origination volume over the last 5-years ◦ YTD Net Promoter Score of 90 vs. national benchmark of 49 •”
— BOK Financial · SEC 8-K filing · filed 28 May 2024 · NI-9ACBF68

Disclosed NPS over time

Every Net Promoter Score BOK Financial has published, by date.

8090100909090

NPS disclosures (3)

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4 Nov 2024
NPS90

Retail origination channel that has averaged $2.3 billion in origination volume over the last 5 years ◦ YTD Net Promoter Score of 90 vs. national benchmark of 49 •

— BOK Financial · SEC 8-K filing · filed 4 Nov 2024 · NI-4386BAC
SEC 8-K filing ↗
3 Sep 2024
NPS90

Retail origination channel that has averaged $2.3 billion in origination volume over the last 5-years ◦ YTD Net Promoter Score of 90 vs. national benchmark of 49 •

— BOK Financial · SEC 8-K filing · filed 3 Sep 2024 · NI-101BC98
SEC 8-K filing ↗
28 May 2024
NPS90

Retail origination channel that has averaged $2.3 billion in origination volume over the last 5-years ◦ YTD Net Promoter Score of 90 vs. national benchmark of 49 •

— BOK Financial · SEC 8-K filing · filed 28 May 2024 · NI-9ACBF68
SEC 8-K filing ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.