NPS Intelligence (beta)

Disclosed NPS & retention by vertical

77
Latest disclosed NPS
8 Jul 2024
3
NPS entries
3 with a number
2021–24
Years covered
3 entries in all

In their words

“Bob W, one of Europe's best-ranked international hospitality providers, has a Net Promoter Score of 77.”
— reported by hospitalitynet.org · 8 Jul 2024 · NI-E387A8A
“Tech hospitality specialist Bob W raises €21M in Series A with average guest rating of 4.8/5 and net promoter score close to 90.”
— reported by yahoo.com · 25 Oct 2022 · NI-45163D9
“Bob W, a Helsinki-based autonomous hosptech platform, disclosed an NPS of 93 in its €10 million seed funding announcement, significantly above the hotel industry average of 37.”
— reported by tech.eu · 7 Apr 2021 · NI-47495F1

Disclosed NPS over time

Every Net Promoter Score Bob W has published, by date.

708090100202120222024939077

NPS disclosures (3)

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8 Jul 2024
NPS77

Bob W, one of Europe's best-ranked international hospitality providers, has a Net Promoter Score of 77.

— reported by hospitalitynet.org · 8 Jul 2024 · NI-E387A8A
hospitalitynet.org ↗
25 Oct 2022
NPS90

Tech hospitality specialist Bob W raises €21M in Series A with average guest rating of 4.8/5 and net promoter score close to 90.

— reported by yahoo.com · 25 Oct 2022 · NI-45163D9
yahoo.com ↗
7 Apr 2021
NPS93

Bob W, a Helsinki-based autonomous hosptech platform, disclosed an NPS of 93 in its €10 million seed funding announcement, significantly above the hotel industry average of 37.

— reported by tech.eu · 7 Apr 2021 · NI-47495F1
tech.eu ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.