NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Bob's Discount Furniture, Inc.

Bob's Discount Furniture, Inc.

bobsfurniture.com ↗
91
Latest disclosed NPS
20 Mar 2026
3
NPS entries
3 with a number
2026
Years covered
3 entries in all

In their words

“Bob's Discount Furniture increased its Net Promoter Score from 76 in September 2022 to 91 in September 2025, per S-1 filing.”
— reported by customerexperiencedive.com · 20 Mar 2026 · NI-E11F617
“Reflecting our focus on service, our Delivery Net Promoter Score (NPS) has increased from 76 as of September 30, 2022 to 91 as of September 28, 2025, an improvement achieved while continuing to utilize third-party delivery partners.”
— Bob's Discount Furniture, Inc. · SEC S-1 IPO prospectus · filed 26 Jan 2026 · NI-1D41C52
“Reflecting our focus on service, our Delivery Net Promoter Score (NPS) has increased from 76 as of September 30, 2022 to 91 as of September 28, 2025, an improvement achieved while continuing to utilize third-party delivery partners.”
— Bob's Discount Furniture, Inc. · SEC S-1 IPO prospectus · filed 9 Jan 2026 · NI-EB63B0F

Disclosed NPS over time

Every Net Promoter Score Bob's Discount Furniture, Inc. has published, by date.

9090.59191.592NPS 91 · 9 Jan 202691NPS 91 · 26 Jan 202691NPS 91 · 20 Mar 202691
9090.59191.592NPS 91 · 9 Jan 202691NPS 91 · 26 Jan 202691NPS 91 · 20 Mar 202691

NPS disclosures (3)

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20 Mar 2026
NPS91

Bob's Discount Furniture increased its Net Promoter Score from 76 in September 2022 to 91 in September 2025, per S-1 filing.

— reported by customerexperiencedive.com · 20 Mar 2026 · NI-E11F617
customerexperiencedive.com ↗
26 Jan 2026
NPS91

Reflecting our focus on service, our Delivery Net Promoter Score (NPS) has increased from 76 as of September 30, 2022 to 91 as of September 28, 2025, an improvement achieved while continuing to utilize third-party delivery partners.

— Bob's Discount Furniture, Inc. · SEC S-1 IPO prospectus · filed 26 Jan 2026 · NI-1D41C52
SEC S-1 IPO prospectus ↗
9 Jan 2026
NPS91

Reflecting our focus on service, our Delivery Net Promoter Score (NPS) has increased from 76 as of September 30, 2022 to 91 as of September 28, 2025, an improvement achieved while continuing to utilize third-party delivery partners.

— Bob's Discount Furniture, Inc. · SEC S-1 IPO prospectus · filed 9 Jan 2026 · NI-EB63B0F
SEC S-1 IPO prospectus ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.