Verticals / Payments, wealth & financial services / BlackRock, Inc.
BI
BlackRock, Inc.
blackrock.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
98%
Retention
14 Jul 2023
2023
Years covered
1 entries in all
In their words
“Our retention rates remain very high at 98%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
14 Jul 2023
Retention98%
Retention rate (Aladdin): 98% (Q2 2023) — “our retention rates remain very high at 98%”
— Laurence Fink, Chairman and Chief Executive Officer, BlackRock, Inc. · Earnings call, Q2 2023 · 14 Jul 2023 · NI-72D84E2
Earnings call, Q2 2023 ↗Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.