Black Rock Coffee Bar
blackrockcoffee.com ↗In their words
“Black Rock Coffee Bar targets 1,000 stores with expansion plan anchored on customer loyalty and store-level execution.”
“Black Rock Coffee Bar outlined customer retention and loyalty initiatives at a JPMorgan conference.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Black Rock Coffee Bar targets 1,000 stores with expansion plan anchored on customer loyalty and store-level execution.
Black Rock Coffee Bar outlined customer retention and loyalty initiatives at a JPMorgan conference.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.