Verticals / Retail & e-commerce / Birdnest
B
Birdnest
91
Latest disclosed NPS
11 Sep 2017
1
NPS entries
1 with a number
2017
Years covered
1 entries in all
In their words
“Birdnest reports a net promoter score of 91 after purchase, with over 80% of sales from repeat loyal customers.”
NPS disclosures (1)
11 Sep 2017
NPS91
Birdnest reports a net promoter score of 91 after purchase, with over 80% of sales from repeat loyal customers.
— reported by powerretail.com.au · 11 Sep 2017 · NI-03021A5
powerretail.com.au ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.