BIOLASE, INC
biolase.com ↗In their words
“Lasers Dental target profiling data acquired to guide lead generation 8 Quality levels have dramatically improved Significant improvement in Customer Satisfaction NPS = 3X Q3’14 Levels Core laser business returned to growth in Q1’15 after +2 year…”
“In less than six months the trend of improvement is encouraging as our Net Promoter Score, a widely accepted measure of customer loyalty, has more than doubled.”
NPS disclosures (2)
…lasers Dental target profiling data acquired to guide lead generation 8 Quality levels have dramatically improved Significant improvement in Customer Satisfaction NPS = 3X Q3’14 Levels Core laser business returned to growth in Q1’15 after +2 year…
In less than six months the trend of improvement is encouraging as our Net Promoter Score, a widely accepted measure of customer loyalty, has more than doubled.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.