Bilt
In their words
“Bilt achieved 100% customer retention through its commission-free travel advisor technology model, per co-founder Kerr.”
“BILT partners with American Express to support post-purchase experience using star ratings, reviews, and NPS data.”
“BILT improves NPS by up to 40 points and boosts ratings up to half a star.”
NPS disclosures (4)
BILT partners with American Express to support post-purchase experience using star ratings, reviews, and NPS data.
BILT improves NPS by up to 40 points and boosts ratings up to half a star.
BILT increases Net Promoter Scores along with conversion rates and reduces product returns and customer calls.
BILT's solution is proven to increase Net Promoter Scores, star ratings, and conversion rates.
Retention disclosures (1)
Bilt achieved 100% customer retention through its commission-free travel advisor technology model, per co-founder Kerr.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.