B
BIBD
17
Latest disclosed NPS
4 May 2019
1
NPS entries
1 with a number
2019
Years covered
1 entries in all
In their words
“BIBD improved its net promoter score to 17% through customer experience initiatives, winning Best Retail Bank in Brunei for the seventh consecutive year.”
NPS disclosures (1)
4 May 2019
NPS17
BIBD improved its net promoter score to 17% through customer experience initiatives, winning Best Retail Bank in Brunei for the seventh consecutive year.
— reported by bizbrunei.com · 4 May 2019 · NI-F47FD64
bizbrunei.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.