Berkeley
In their words
“Berkeley reported a +78 independently verified NPS with 98% of customers willing to recommend the company.”
“Berkeley reports an independently verified Net Promoter Score of +81.6, with 98% of homeowners recommending the company.”
“Berkeley maintains industry-leading Net Promoter Score of +78.8 and strong customer service ratings in full year results.”
Disclosed NPS over time
Every Net Promoter Score Berkeley has published, by date.
NPS disclosures (4)
Berkeley reported a +78 independently verified NPS with 98% of customers willing to recommend the company.
Berkeley reports an independently verified Net Promoter Score of +81.6, with 98% of homeowners recommending the company.
Berkeley maintains industry-leading Net Promoter Score of +78.8 and strong customer service ratings in full year results.
The Berkeley Group maintained industry-leading Net Promoter Score and customer service ratings.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.