Benjamin Franklin
benjaminfranklinplumbing.com ↗In their words
“Benjamin Franklin Plumbing franchise in Florida achieves stellar Net Promoter Score of 89.3, highest of all franchises.”
“Local Ben Franklin franchise wins President's Award for Customer Service; Net Promoter Score is membership requirement.”
NPS disclosures (2)
Benjamin Franklin Plumbing franchise in Florida achieves stellar Net Promoter Score of 89.3, highest of all franchises.
Local Ben Franklin franchise wins President's Award for Customer Service; Net Promoter Score is membership requirement.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.