NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Consumer goods & food  /  Benefit
—
Latest disclosed NPS
no score published
2
NPS entries
0 with a number
2017–19
Years covered
2 entries in all

In their words

“Benefit introduced a bespoke Net Promoter Score survey to strengthen the business case for its brow tint services.”
— reported by marketingweek.com · 22 Nov 2019 · NI-313A53D
“Benefit Cosmetics implemented Medallia's platform to measure and improve NPS (Glam Factor).”
— reported by beautypackaging.com · 29 Jun 2017 · NI-C3F89B7

NPS disclosures (2)

Search the database →

22 Nov 2019
NPSProgram

Benefit introduced a bespoke Net Promoter Score survey to strengthen the business case for its brow tint services.

— reported by marketingweek.com · 22 Nov 2019 · NI-313A53D
marketingweek.com ↗
29 Jun 2017
NPSProgram

Benefit Cosmetics implemented Medallia's platform to measure and improve NPS (Glam Factor).

— reported by beautypackaging.com · 29 Jun 2017 · NI-C3F89B7
beautypackaging.com ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Consumer goods & food

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.