Bendigo Bank
bendigobank.com.au ↗In their words
“Bendigo Bank identified as Australia's most trusted with Net Promoter Score 27.8 points above industry average on six-month rolling basis.”
“Bendigo Bank has a Net Promoter Score of 32.1.”
“Bendigo Bank achieved an NPS of 32.1 in FY20, which is 33.1 points higher than the industry average.”
Disclosed NPS over time
Every Net Promoter Score Bendigo Bank has published, by date.
NPS disclosures (12)
Bendigo Bank maintains a consistently high net promoter score well above the industry average.
Bendigo Bank named Australia's most trusted bank again, with strong net promoter score highlighted.
Bendigo Bank scores well above industry average on net promoter score for fixed home loan products.
Bendigo Bank identified as Australia's most trusted with Net Promoter Score 27.8 points above industry average on six-month rolling basis.
Bendigo Bank continues as Australia's most trusted bank, achieving a net promoter score 27.8 points above the banking industry average.
Bendigo Bank's customer base grew 8.3% year-on-year to 2.47 million, with Net Promoter Score 27.8 points above industry average.
Bendigo Bank has a Net Promoter Score of 32.1.
Bendigo Bank achieved an NPS of 32.1 in FY20, which is 33.1 points higher than the industry average.
Bendigo Bank reported a Net Promoter Score 27.2 points higher than the average of major banks.
Bendigo Bank's bonus structure includes a customer hurdle based on the bank's net promoter score.
Bendigo Bank's net promoter score sits well above the average of the big four banks.
Bendigo Bank achieved a customer Net Promoter Score of +27 over the half-year period, supporting a 2.52% rise in net customer numbers growth.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.