Bendigo and Adelaide Bank
bendigoadelaide.com.au ↗In their words
“Bendigo & Adelaide Bank reported Net Promoter Score of +27.9 alongside customer growth to 2.5 million.”
“Bendigo and Adelaide Bank's Net Promoter Score is +27.9 with customer growth of 9.1% year-on-year to 2.5 million customers.”
“Bendigo Bank was named one of Australia's most trusted brands with an NPS of 24.5 by Roy Morgan.”
Disclosed NPS over time
Every Net Promoter Score Bendigo and Adelaide Bank has published, by date.
NPS disclosures (10)
Bendigo & Adelaide Bank reported Net Promoter Score of +27.9 alongside customer growth to 2.5 million.
Bendigo and Adelaide Bank's Net Promoter Score is +27.9 with customer growth of 9.1% year-on-year to 2.5 million customers.
Bendigo and Adelaide Bank posts record cash earnings; Net Promoter Score 28.4 points higher than industry average with widening gap.
Bendigo Bank was named one of Australia's most trusted brands with an NPS of 24.5 by Roy Morgan.
Bendigo and Adelaide Bank interim results include Roy Morgan Net Promoter Score 6-month rolling average comparison to industry peers.
Bendigo and Adelaide Bank highlighted an industry-leading Net Promoter Score in its half-yearly results.
Bendigo and Adelaide Bank reported a Net Promoter Score 27.2 points higher than the average of major banks.
Bendigo and Adelaide Bank reported an increase in net promoter score to 24.8 in FY19.
Bendigo and Adelaide Bank noted as fifth-largest retail bank in Australia with leading Net Promoter Score.
Bendigo and Adelaide Bank reported customer NPS of +27 and 65.9% employee NPS increase over the half year.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.