Belkin
In their words
“Belkin increased Net Promoter Scores using Qualtrics' XM/OS platform while closing product sales gaps and reducing support volume.”
“Belkin achieved a 30-point improvement in post-sales call Net Promoter Scores while reducing support call volume by 5% year-over-year.”
NPS disclosures (2)
Belkin increased Net Promoter Scores using Qualtrics' XM/OS platform while closing product sales gaps and reducing support volume.
Belkin achieved a 30-point improvement in post-sales call Net Promoter Scores while reducing support call volume by 5% year-over-year.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.