NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Pharma, medtech & health distribution  /  Baxter International

Baxter International

baxter.com ↗
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2020
Years covered
1 entries in all

In their words

“I’m working closely with some of the most talented and dedicated colleagues I have known. Our customer satisfaction rates as recently captured in the highest average Net Promoter Scores Baxter has recorded globally further speak to our efforts during this period.”
— Joe Almeida, Chairman and Chief Executive Officer, Baxter International · Earnings call, Q2 2020 · 30 Jul 2020 · NI-4596100

NPS disclosures (1)

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30 Jul 2020
NPSProgram

I’m working closely with some of the most talented and dedicated colleagues I have known. Our customer satisfaction rates as recently captured in the highest average Net Promoter Scores Baxter has recorded globally further speak to our efforts during this period.

— Joe Almeida, Chairman and Chief Executive Officer, Baxter International · Earnings call, Q2 2020 · 30 Jul 2020 · NI-4596100
Earnings call, Q2 2020 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.