Bata India
bata.in ↗In their words
“Bata India's Net Promoter Score improved to 80 with expansion of exclusive brand outlets.”
“Bata India reports NPS improved to 73 in Q2, reflecting continued improvement in customer experience and engagement.”
“Bata India reported ever-highest Net Promoter Score levels alongside Q2 profit and sales growth of 47% and 35% respectively.”
Disclosed NPS over time
Every Net Promoter Score Bata India has published, by date.
NPS disclosures (4)
Bata India's Net Promoter Score improved to 80 with expansion of exclusive brand outlets.
Bata India reported ever-highest Net Promoter Score levels alongside Q2 profit and sales growth of 47% and 35% respectively.
Bata India reports NPS improved to 73 in Q2, reflecting continued improvement in customer experience and engagement.
Bata India rolled out Net Promoter Score across all stores to collect live consumer feedback on shopping experience.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.