NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  Banner
86
Latest disclosed NPS
10 Aug 2021
2
NPS entries
1 with a number
2020–21
Years covered
2 entries in all

In their words

“Banner imaging reported an NPS of 86 for 2021, above the typical industry range.”
— reported by healthcarefinancenews.com · 10 Aug 2021 · NI-B031F16
“Banner's AI chatbot for emergency care raised Net Promoter Scores in Banner emergency units by more than 40 percent.”
— reported by azbigmedia.com · 27 Oct 2020 · NI-CF3EECE

NPS disclosures (2)

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10 Aug 2021
NPS86

Banner imaging reported an NPS of 86 for 2021, above the typical industry range.

— reported by healthcarefinancenews.com · 10 Aug 2021 · NI-B031F16
healthcarefinancenews.com ↗
27 Oct 2020
NPSProgram

Banner's AI chatbot for emergency care raised Net Promoter Scores in Banner emergency units by more than 40 percent.

— reported by azbigmedia.com · 27 Oct 2020 · NI-CF3EECE
azbigmedia.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.