Banco Santander Mexico S.A., Institucion de Banca Multiple, Grupo Financiero Santander Mexico
sanander.com.mx ↗In their words
“Earnings Release | 4Q.2019 Banco Santander México 8 § Among the innovative formats that were introduced, lies the first Work Café in Mexico, a co-working space for both clients and non-clients, which in its two months of operations has shown an NPS of 92%.”
“In the medium term we will be also following NPS as indicator. (3) Underlying (4) In constant € LatAm : a high growth & profitability region that will consequently increase its weight 1.”
NPS disclosures (2)
Earnings Release | 4Q.2019 Banco Santander México 8 § Among the innovative formats that were introduced, lies the first Work Café in Mexico, a co-working space for both clients and non-clients, which in its two months of operations has shown an NPS of 92%.
In the medium term we will be also following NPS as indicator. (3) Underlying (4) In constant € LatAm : a high growth & profitability region that will consequently increase its weight 1.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.