Ball
ball.com ↗In their words
“So I feel like we're having the right conversations with our customers, they're seeing that, our Net Promoter Score continues to rise. And so I know that the conversations we're having and the efforts that we're making are resonating with the customers.”
“Customers have just rated us an 8.4 out of 10 in terms of net promoter score”
“Ball Corp highlighted its high customer retention and large number of long-term supply contracts as key strengths.”
NPS disclosures (2)
customers have just rated us an 8.4 out of 10 in terms of net promoter score
So I feel like we're having the right conversations with our customers, they're seeing that, our Net Promoter Score continues to rise. And so I know that the conversations we're having and the efforts that we're making are resonating with the customers.
Retention disclosures (1)
Ball Corp highlighted its high customer retention and large number of long-term supply contracts as key strengths.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.