Aware, Inc.
aware.com ↗In their words
“Our customers are extremely sticky, posting 93% retention rate over 2022”
“The customer retention rate remains upward of 90%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Retention rate: 90% (FY2023) — “>90% Customer Retention Rate in 2023”
Retention rate: 90% (2022) — “>90% customer retention rate in 2022”
Retention rate: 93% (2022) — “Our customers are extremely sticky, posting 93% retention rate over 2022”
Retention rate (AFIX post-integration): 90% (Q2 2021) — “the customer retention rate remains upward of 90%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.