Avast plc
avast.com ↗In their words
“Avast reported desktop customer retention rate of 69%, maintained through COVID cohort renewal.”
“MSP business achieved 90+% customer retention by developing raving fan relationships.”
“Avast's half-year results emphasize focus on customer engagement, acquisition and retention through increased R&D investment.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Avast reported desktop customer retention rate of 69%, maintained through COVID cohort renewal.
Avast's half-year results emphasize focus on customer engagement, acquisition and retention through increased R&D investment.
MSP business achieved 90+% customer retention by developing raving fan relationships.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.