ATRenew Inc.
atrenew.com ↗In their words
“We believe that the conversion rate can be further enhanced if we extend the timeframe. In terms of user satisfaction, our gold recycling business ranks first in all categories with a top Net Promoter Score due to transparent pricing, legitimate channels and trusted brands.”
“We strengthened our competitive mode in offline resizing via 1,935 physical stores across 269 cities nationwide, enhanced the brand awareness of AHS recycle and [locking] [ph] more high quality supplies from consumers. According to a recent survey, the net promoter score of our offline store recycling services have steadily increased.”
NPS disclosures (2)
We believe that the conversion rate can be further enhanced if we extend the timeframe. In terms of user satisfaction, our gold recycling business ranks first in all categories with a top Net Promoter Score due to transparent pricing, legitimate channels and trusted brands.
We strengthened our competitive mode in offline resizing via 1,935 physical stores across 269 cities nationwide, enhanced the brand awareness of AHS recycle and [locking] [ph] more high quality supplies from consumers. According to a recent survey, the net promoter score of our offline store recycling services have steadily increased.
Retention disclosures (0)
No retention figures yet.
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About these figures
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NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.