ATI Physical Therapy, Inc.
atipt.com ↗In their words
“We are proud of our average Net Promoter Score of 75 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2024.”
“We are proud of our average Net Promoter Score (“NPS”) of 75 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2023.”
“We are proud of our average Net Promoter Score (“NPS”) of 75 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2022.”
Disclosed NPS over time
Every Net Promoter Score ATI Physical Therapy, Inc. has published, by date.
NPS disclosures (22)
We are proud of our average Net Promoter Score of 75 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2024.
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76 4.9 Q1 2023 76 4.8 Q2 2023 74 4.8 Q3 2023 75 4.9 Q4 2023 76 4.9 Q1 2024 74 4.8 Q2 2024 75 4.9 Q3 2024 74 4.9 (1) NPS…
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76 4.9 Q1 2023 76 4.8 Q2 2023 74 4.8 Q3 2023 75 4.9 Q4 2023 76 4.9 Q1 2024 74 4.8 Q2 2024 75 4.9 (1) NPS measures customer…
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76 4.9 Q1 2023 76 4.8 Q2 2023 74 4.8 Q3 2023 75 4.9 Q4 2023 76 4.9 Q1 2024 74 4.8 (1) NPS measures customer experience from…
We are proud of our average Net Promoter Score (“NPS”) of 75 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2023.
…Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78 4.8 Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76 4.9 Q1 2023 76 4.8 Q2 2023 74 4.8 Q3 2023 75 4.9 Q4 2023 76 4.9 (1) NPS measures customer experience from ATI patient survey responses.
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78 4.8 Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76 4.9 Q1 2023 76 4.8 Q2 2023 74 4.8 Q3 2023 75 4.9 (1) NPS…
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78 4.8 Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76 4.9 Q1 2023 76 4.8 Q2 2023 74 4.8 (1) NPS measures customer…
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78 4.8 Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76 4.9 Q1 2023 76 4.8 (1) NPS measures customer experience from…
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2020 77 4.9 Q2 2020 77 4.9 Q3 2020 78 4.6 Q4 2020 76 4.7 Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78 4.8 Q1 2022 74 4.9 Q2 2022 75 4.9 Q3 2022 76 4.8 Q4 2022 76…
We are proud of our average Net Promoter Score (“NPS”) of 75 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2022.
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2019 77 4.6 Q2 2019 79 4.9 Q3 2019 78 4.9 Q4 2019 79 4.8 Q1 2020 77 4.9 Q2 2020 77 4.9 Q3 2020 78 4.6 Q4 2020 76 4.7 Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78…
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2019 77 4.6 Q2 2019 79 4.9 Q3 2019 78 4.9 Q4 2019 79 4.8 Q1 2020 77 4.9 Q2 2020 77 4.9 Q3 2020 78 4.6 Q4 2020 76 4.7 Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78…
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2019 77 4.6 Q2 2019 79 4.9 Q3 2019 78 4.9 Q4 2019 79 4.8 Q1 2020 77 4.9 Q2 2020 77 4.9 Q3 2020 78 4.6 Q4 2020 76 4.7 Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78…
We are proud of our average Net Promoter Score (“NPS”) of 76 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2021.
We are proud of our average Net Promoter Score (“NPS”) of 76 and our average Google Review rating of 4.9 stars across our clinics over the trailing four quarters as of December 31, 2021.
Customer Satisfaction Metrics Net Promoter Score (1) Google Star Rating (2) Q1 2019 77 4.6 Q2 2019 79 4.9 Q3 2019 78 4.9 Q4 2019 79 4.8 Q1 2020 77 4.9 Q2 2020 77 4.9 Q3 2020 78 4.6 Q4 2020 76 4.7 Q1 2021 75 4.9 Q2 2021 77 4.9 Q3 2021 73 4.9 Q4 2021 78…
• Net Promotor Score (“NPS”) of 73 and Google Star Rating of 4.9, reflecting continuing high customer satisfaction and brand loyalty. • Providers in every ATI clinic across our geographic footprint reported data under the Medicare Merit-Based Incentive…
We are extremely proud of our average Net Promotor Score (“NPS”) of 77 over the trailing four quarters as of March 31, 2021, our CareWire score of 9.7 out of 10 and our average Google Review rating of 4.9 stars across our clinics as of March 31 2021.
We are extremely proud of our average Net Promotor Score (“NPS”) of 77 over the trailing four quarters as of March 31, 2021, our CareWire score of 9.7 out of 10 and our average Google Review rating of 4.9 stars across our clinics as of March 31 2021.
Since its first clinic, excellence in customer service to patients, providers and payor customers remains a hallmark of the organization, which is reflected in its consistent NPS score above 75.
…Electronic Medical Records (“EMR”) Database of 2+ million unique patient cases measuring outcomes 300+ De Novos 79 Net Promoter (3) (4) Since 2016 Score (“NPS”) ü Team-based Care Enabling our clinicians to work at the top of their respective licenses…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.