Asure Software, Inc.
asuresoftware.com ↗In their words
“HRC ERTC-related churn in the second quarter was 4%. And in the third quarter, it was 3%”
“Typically our average retention rates are close to 90%”
“Net revenue retention improving to 93%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Churn (HRC ERTC-related): 3% (Q3 2025) — “HRC ERTC-related churn in the second quarter was 4%. And in the third quarter, it was 3%”
Retention rate: 90% — “typically our average retention rates are close to 90%”
Net revenue retention: 93% (Q4 2022) — “net revenue retention improving to 93%”
Churn: 1% (Q4 2020) — “approximately 900 have returned through December resulting in about a 1% churn”
Net revenue retention (cloud): 92% (cloud customers) — “about 92% in revenue retention and about 2% organic growth in same-store sales”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.