NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Health insurers & care providers  /  Astrana Health, Inc.

Astrana Health, Inc.

73
Latest disclosed NPS
15 Sep 2026
3
NPS entries
3 with a number
97%
GRR
2 Mar 2026
2026
Years covered
4 entries in all

In their words

“Over 97% gross retention among Prospect primary care physicians”
— Brandon Sim, Executive, Astrana Health, Inc. · Earnings call, Q4 2025 · 2 Mar 2026

Disclosed NPS over time

Every Net Promoter Score Astrana Health, Inc. has published, by date.

7080737373

NPS disclosures (3)

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15 Sep 2026
NPS73

…operating excellence across our business through our Care Enablement suite The Astrana playbook in action 21 73 Net Promoter Score 4 4.7% Lower hospital rate of readmission 3 67% Fewer hospital admissions 1 ~70% Of prior auths are auto - approved…

— Astrana Health, Inc. · SEC 8-K filing · filed 15 Sep 2026
SEC 8-K filing ↗
4 Mar 2026
NPS73

…through our Care Enablement suite The Astrana playbook is focused on the execution of our 4 pillars strategy 19 73 Net Promoter Score 4 4.7% Lower hospital rate of readmission 3 67% Fewer hospital admissions 1 70% Of prior auths are auto - approved 2…

— Astrana Health, Inc. · SEC 8-K filing · filed 4 Mar 2026
SEC 8-K filing ↗
12 Jan 2026
NPS73

…through our Care Enablement suite The Astrana playbook is focused on the execution of our 4 pillars strategy 19 73 Net Promoter Score 3 4.7% Lower hospital rate of readmission 2 67% Fewer hospital admissions 1 70% Of prior auths are auto - approved…

— Astrana Health, Inc. · SEC 8-K filing · filed 12 Jan 2026
SEC 8-K filing ↗

Retention disclosures (1)

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2 Mar 2026
GRR97%

Gross revenue retention (Prospect primary care physicians): 97% (Q4 2025) — “over 97% gross retention among Prospect primary care physicians”

— Brandon Sim, Executive, Astrana Health, Inc. · Earnings call, Q4 2025 · 2 Mar 2026
Earnings call, Q4 2025 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.