AskNicely
asknicely.com ↗In their words
“AskNicely launched AI agents to automate customer insights and reputation management, with customers using Response Agent to handle positive reviews and high NPS feedback.”
“AskNicely launches Reputation Manager to link customer feedback to retention, cost reduction and growth.”
“AskNicely expands to Amsterdam to meet growing demand for Net Promoter Score and customer experience tools.”
NPS disclosures (8)
AskNicely launched AI agents to automate customer insights and reputation management, with customers using Response Agent to handle positive reviews and high NPS feedback.
AskNicely expands to Amsterdam to meet growing demand for Net Promoter Score and customer experience tools.
AskNicely launches a performance and recognition feature allowing employees to track their Net Promoter Score ratings over time and compare against peers.
AskNicely recognized as #1 in Customer Feedback Software by G2, platform based on Net Promoter Score framework.
AskNicely provides daily Net Promoter Score tracking to drive word-of-mouth referrals for brands.
AskNicely, a customer feedback platform founded in 2014, captures customer feedback based on Net Promoter Score metrics to build stronger customer relationships.
AskNicely raises $10 million to power customer experiences; platform supports NPS, CSAT, and Customer Effort Score.
AskNicely secures $6.7M funding and launches world-first mobile platform for monitoring Net Promoter Score in real-time.
Retention disclosures (1)
AskNicely launches Reputation Manager to link customer feedback to retention, cost reduction and growth.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.