Ascension
ascension.org ↗In their words
“Ascension lifted its net promoter score above 80 through a rethinking of consumer experience.”
“Ascension received a Net Promoter Score in Q1, as part of its operational improvement efforts.”
“Ascension's digital innovations across its care footprint have driven net promoter score increase through virtual visit reminders and digital nudges.”
NPS disclosures (4)
Ascension received a Net Promoter Score in Q1, as part of its operational improvement efforts.
Ascension's digital innovations across its care footprint have driven net promoter score increase through virtual visit reminders and digital nudges.
Ascension reports an all-time high and record Net Promoter Score reflecting strong patient satisfaction and trust.
Ascension lifted its net promoter score above 80 through a rethinking of consumer experience.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.