Arxan
arxan.com ↗In their words
“Arxan achieved 30% subscription growth for 2019 and maintained a healthy net customer retention rate of 113%.”
“Arxan reported a sustained 60 percent Net Promoter Score, well beyond the 41 percent industry average.”
“Arxan sustains a 70% NPS, well above the 41% benchmark for software, while growing at 2X the app security market rate.”
Disclosed NPS over time
Every Net Promoter Score Arxan has published, by date.
NPS disclosures (2)
Arxan reported a sustained 60 percent Net Promoter Score, well beyond the 41 percent industry average.
Arxan sustains a 70% NPS, well above the 41% benchmark for software, while growing at 2X the app security market rate.
Retention disclosures (1)
Arxan achieved 30% subscription growth for 2019 and maintained a healthy net customer retention rate of 113%.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.