Arista Networks
arista.com ↗In their words
“Simply put, we outpaced the industry in quality and support with the highest Net Promoter Score of 87, which translates to 93% of customer respondent satisfaction.”
“Hot off the press is our new and highest Net Promoter Score of 87 which translates to 95%. Hats off to your team for achieving that.”
“Arista earned its highest net promoter score, NPS, of 80 in 2022 for customer support, translating to a world-class rating of 93%. Having an always available team with strong expertise, root cause analysis and fewer vulnerabilities, were cited as the…”
Disclosed NPS over time
Every Net Promoter Score Arista Networks has published, by date.
NPS disclosures (10)
ANET reported a 2026 Net Promoter Score of 89, reflecting high customer satisfaction and continued adoption of its enterprise and cloud networking services.
Arista Networks' Net Promoter Score rose from 87 to 89, corresponding to roughly 94% customer satisfaction.
Arista Networks highlighted an industry-leading net promoter score as part of strong Q1 2026 performance.
…Received a 2026 net promoter score of 89, indicating that 94% of customers are strongly positive about the company SANTA CLARA, Calif.- May 5, 2026 -- Arista Networks, Inc.
Our unwavering commitment to customer experience and deep collaboration has earned us an industry-leading Net Promoter Score, reflecting the trust our customers place in our hardware and software leadership.
Simply put, we outpaced the industry in quality and support with the highest Net Promoter Score of 87, which translates to 93% of customer respondent satisfaction.
Hot off the press is our new and highest Net Promoter Score of 87 which translates to 95%. Hats off to your team for achieving that.
We are pleased with our trajectory, setting the gold standard in our industry with the lowest CVEs and vulnerabilities and the highest Net Promoter Score for cloud networking.
Arista earned its highest net promoter score, NPS, of 80 in 2022 for customer support, translating to a world-class rating of 93%. Having an always available team with strong expertise, root cause analysis and fewer vulnerabilities, were cited as the…
We remain confident that the combination of our product superiority, commitment to quality with the lowest critical vulnerabilities and the highest Net Promoter Score of 76 is very compelling in the network industry and of great value to our customers.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.