NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Appliances Online
80
Latest disclosed NPS
24 Sep 2024
4
NPS entries
3 with a number
2019–24
Years covered
4 entries in all

In their words

“Appliances Online reports one of the highest customer satisfaction scores globally for retail, with Net Promoter Score over 80.”
— reported by applianceretailer.com.au · 24 Sep 2024 · NI-F5B1AC9
“Appliances Online wins Canstar Blue Award with a Net Promoter Score of over 80.”
— reported by applianceretailer.com.au · 14 Dec 2023 · NI-2337052
“Appliances Online won Large Online Retailer award with Net Promoter Score over 80, among the world's highest for retail.”
— reported by applianceretailer.com.au · 9 Nov 2023 · NI-9BDE1B5

Disclosed NPS over time

Every Net Promoter Score Appliances Online has published, by date.

7979.58080.5812024NPS 80 · 9 Nov 202380NPS 80 · 14 Dec 202380NPS 80 · 24 Sep 202480
7979.58080.5812024NPS 80 · 9 Nov 202380NPS 80 · 14 Dec 202380NPS 80 · 24 Sep 202480

NPS disclosures (4)

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24 Sep 2024
NPS80

Appliances Online reports one of the highest customer satisfaction scores globally for retail, with Net Promoter Score over 80.

— reported by applianceretailer.com.au · 24 Sep 2024 · NI-F5B1AC9
applianceretailer.com.au ↗
14 Dec 2023
NPS80

Appliances Online wins Canstar Blue Award with a Net Promoter Score of over 80.

— reported by applianceretailer.com.au · 14 Dec 2023 · NI-2337052
applianceretailer.com.au ↗
9 Nov 2023
NPS80

Appliances Online won Large Online Retailer award with Net Promoter Score over 80, among the world's highest for retail.

— reported by applianceretailer.com.au · 9 Nov 2023 · NI-9BDE1B5
applianceretailer.com.au ↗
5 Sep 2019
NPSProgram

Appliances Online won online retailer of the year award due to high customer satisfaction and net promoter score.

— reported by insideretail.com.au · 5 Sep 2019 · NI-518AEBD
insideretail.com.au ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.