Anheuser-Busch InBev (BUD)
ab-inbev.com ↗In their words
“Customer satisfaction improved with our net promoter score improving to plus 64. This marketplace continues to accelerate, generating 8.3 million orders of non-ABI products and delivering $530 million in GMV this quarter, an increase of 55% versus last…”
“Customer satisfaction continued to improve with our weighted average Net Promoter Score improving to plus 60, up 7 points since last year. In 15 of the 25 markets where BEES is live, our customers are also able to purchase third-party products through…”
“Customer satisfaction continue to improve with our weighted average Net Promoter Score improving to plus 60, up 10 points since last year. In 15 of the 20 markets where BEES is live, our customers are also able to purchase third-party products through…”
Disclosed NPS over time
Every Net Promoter Score Anheuser-Busch InBev (BUD) has published, by date.
NPS disclosures (17)
Anheuser-Busch InBev's BEES platform improved retailer NPS by more than 45 points to 71 in Brazil.
In addition, we real-time delivery visibility, simplifies issue resolution, enables seamless increased retailer satisfaction, reaching a Net Promoter Score (NPS) of payment collection, and streamlines end-of-day settlement and reconcil- 68 in 2025. iation.
Anheuser-Busch InBev improved its Net Promoter Score to plus 66 in Q3 2024.
Customer satisfaction improved with our net promoter score improving to plus 64. This marketplace continues to accelerate, generating 8.3 million orders of non-ABI products and delivering $530 million in GMV this quarter, an increase of 55% versus last…
Customer satisfaction improved with our Net Promoter Score improving to plus 61. BEES marketplace continued to accelerate, generating 7.3 million orders of non-ABI products and delivering USD 465 million in GMV this quarter, an increase of 47% versus…
The platform Digitize and Monetize has captured 39.8 billion USD in gross merchandise 2 our Ecosystem value and our Net Promoter Score is 60, more than 30 points higher than when we started this journey.
Customer satisfaction continued to improve with our weighted average Net Promoter Score improving to plus 60, up 7 points since last year. In 15 of the 25 markets where BEES is live, our customers are also able to purchase third-party products through…
Customer satisfaction continue to improve with our weighted average Net Promoter Score improving to plus 60, up 10 points since last year. In 15 of the 20 markets where BEES is live, our customers are also able to purchase third-party products through…
Customer satisfaction continued to improve with our weighted average Net Promoter Score improving to positive 59, up 11 points since last year.
BEES continued to expand, delivering an all-time high Net Promoter Score (“ NPS ”) in the fourth quarter of 2022 and more than 70% of our BEES customers now also BEES Marketplace buyers.
BEES continued to expand, delivering an all-time high Net Promoter Score (NPS) in the fourth quarter of 2022 and more than 70% of our BEES customers are now also BEES Marketplace buyers.
With our wholesalers, we enhanced a big time of our partnership, we measure the NPS, the engagement with our wholesalers every year, and we are at all-time high.
BEES now covers more than 85% of our active customers across the country and helped contribute to an all-time high Net Promoter Score (“ NPS ”).
BEES now covers more than 85% of our active customers across the country and helped contribute to an all-time high NPS. Zé Delivery fulfilled more than 61 million orders in FY21, more than doubling versus 2020.
Our BEES platform represents more than 80% of our revenue with an average customer NPS of 64. ● Ecuador : Our business momentum accelerated in 3Q21, delivering top-line ahead of 2019 pre-pandemic levels, even in the context of ongoing COVID-19…
Most importantly, our customers love the platform, giving us an NPS 18 points higher than those who are not yet transacting with us digitally.
Net Promoter Score — 9 NPS mentions | 59 slides | 313 words | customer/page 0.10 — NOTE: 1 customer mention in Safe Harbour only
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.