Anghami Inc
In their words
“Notable reduction in churn from 6.1% to 5.3%”
“Churn of the monthly paying subscribers has continued to trend lower from 7.7% in January 2019 to 5.3% in December 2023”
“Churn of the monthly paying subscribers has continued to trend lower from 7.7% in January 2019 to 6.1% in December 2022”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
Churn (Premium subscribers): 6.1% (2022) — “notable reduction in churn from 6.1% to 5.3%”
Churn (Premium subscribers (monthly paying)): 5.3% (December 2023) — “churn of the monthly paying subscribers has continued to trend lower from 7.7% in January 2019 to 5.3% in December 2023”
Churn (Premium subscribers): 6.1% (December 2022) — “churn of the monthly paying subscribers has continued to trend lower from 7.7% in January 2019 to 6.1% in December 2022”
Churn (Premium subscribers): 5.6% (February 2022) — “Churn rated dropped back to 5.6% in February 2022.”
Churn (Premium subscribers): 6.5% (December 2021) — “the churn of the monthly paying subscribers has continued to trend lower from 7.7% in January 2019 to 6.5% in December 2021.”
Churn (Premium subscribers): 6% (June 2021) — “Month ended June 30, 2021 Churn Rate 6.0%”
Churn (Premium subscribers): 5.9% (December 2020) — “churn of the monthly paying subscribers has continued to trend lower from 7.7% in January 2019 to 5.9% in December 2020”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.