NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Consumer goods & food  /  ANDINA BOTTLING CO INC

ANDINA BOTTLING CO INC

Consumer goods & foodBeverage ManufacturingAKO-A
60
Latest disclosed NPS
29 Jul 2026
6
NPS entries
5 with a number
2022–26
Years covered
6 entries in all

In their words

“Of the Company’s total net revenue was generated through our digital platforms, representing an increase of 19 percentage points compared to the same period last year, with customer satisfaction levels (Net Promoter Score (NPS)) of approximately 58.2%.”
— ANDINA BOTTLING CO INC · SEC 6-K report · filed 29 Apr 2026
“In all our operations; today more than 60% of total Revenues are through our digital platforms (+30 percentage points compared to the same quarter of the previous year) and with customer satisfaction levels (Net Promoter Score) of around 55%.”
— ANDINA BOTTLING CO INC · SEC 6-K report · filed 30 Oct 2024
“In all our operations; today more than 46% of total Revenues are through our digital platforms (+20 percentage points compared to the same quarter of the previous year) and with customer satisfaction levels (Net Promoter Score) of around 54%.”
— ANDINA BOTTLING CO INC · SEC 6-K report · filed 31 Jul 2024

Disclosed NPS over time

Every Net Promoter Score ANDINA BOTTLING CO INC has published, by date.

50607080901002022202420269054555860

NPS disclosures (6)

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29 Jul 2026
NPS60

…digital platforms, representing an increase COCA-COLA ANDINA 2Q26 EARNINGS RELEASE www.koandina.com - 3 - of 15 percentage points compared to the same period last year, with client satisfaction levels (Net Promoter Score (NPS)) of approximately 60.4%.

— ANDINA BOTTLING CO INC · SEC 6-K report · filed 29 Jul 2026
SEC 6-K report ↗
29 Apr 2026
NPS58

…of the Company’s total net revenue was generated through our digital platforms, representing an increase of 19 percentage points compared to the same period last year, with customer satisfaction levels (Net Promoter Score (NPS)) of approximately 58.2%.

— ANDINA BOTTLING CO INC · SEC 6-K report · filed 29 Apr 2026
SEC 6-K report ↗
1 Apr 2026
NPSProgram

…indicators (Water Use Ratio; % returnability and % resin recycled in bottles in the operations where applicable), NPS (Customer Satisfaction Indicator) and certain individualized goals in the event that the Company’s Chief Executive Officer so…

— ANDINA BOTTLING CO INC · SEC 20-F annual report · filed 1 Apr 2026
SEC 20-F annual report ↗
30 Oct 2024
NPS55

…in all our operations; today more than 60% of total Revenues are through our digital platforms (+30 percentage points compared to the same quarter of the previous year) and with customer satisfaction levels (Net Promoter Score) of around 55%.

— ANDINA BOTTLING CO INC · SEC 6-K report · filed 30 Oct 2024
SEC 6-K report ↗
31 Jul 2024
NPS54

…in all our operations; today more than 46% of total Revenues are through our digital platforms (+20 percentage points compared to the same quarter of the previous year) and with customer satisfaction levels (Net Promoter Score) of around 54%.

— ANDINA BOTTLING CO INC · SEC 6-K report · filed 31 Jul 2024
SEC 6-K report ↗
23 Feb 2022
NPS90

In the consumer dimension, we managed to grow profitably with miCoca-Cola.cl (about 1.5% of sales in Santiago) based on a great consumer experience, with an NPS >90% and we recently launched Coca-Cola na sua casa in Brazil.

— ANDINA BOTTLING CO INC · SEC 6-K report · filed 23 Feb 2022
SEC 6-K report ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.