Verticals / Retail & e-commerce / Americanas.com
Americanas.com
americanas.com.br ↗65
Latest disclosed NPS
7 Feb 2018
1
NPS entries
1 with a number
2018
Years covered
1 entries in all
NPS disclosures (1)
7 Feb 2018
NPS65
Americanas.com achieved NPS of 65.4 in 2017, up from 60.5 in 2016.
— reported by statista.com · 7 Feb 2018 · NI-758C07B
statista.com ↗Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.