NPS Intelligence (beta)

Churn: 1.5% (Q1 2026) — “Our churn is running 1% to 2%. We've been at the lower end of that, ex DISH and expert in prior years”

Churn (LatAm): 8% (2026 guidance, LatAm) — “churn of approximately 8% and other run rate revenue headwinds of approximately 1%”

Churn (Africa and APAC): 2.5% (2026 guidance, Africa and APAC) — “churn of approximately 2.5%”

Churn (U.S. and Canada): 1% (2026 guidance, U.S. and Canada) — “normal churn of approximately 1%”

Churn (U.S. and Canada): 4% (2026 guidance, U.S. and Canada) — “DISH-related churn of approximately 4% and normal churn of approximately 1%”

Churn (Tenant billings): 2% (FY2025) — “During the year ended December 31, 2025, churn was approximately 2% of our tenant billings”

Churn (Global): 2% (Q3 2025 guidance, historical range) — “that 1% to 2% that we see it as normal churn”

Churn (Global): 1% (Q3 2025 guidance, historical range) — “we'll still be in that 1% to 2% historical range for churn, we believe”

Churn (U.S.): 1% (Q4 2024 outlook, U.S.) — “expect churn as a percent to drop down to about 100 basis points or maybe even below for Q4”

Churn (U.S.): 2.3% (Q3 2024, U.S. business) — “we were at a little over 2%, maybe 2.3% total churn in our U.S. business”

Churn (tenant leases (U.S. & Canada driven)): 2% (six months ended June 30, 2025) — “During the six months ended June 30, 2025, churn was approximately 2% of our tenant billings”

Churn (consolidated property operations): 2% (Q1 2025) — “During the three months ended March 31, 2025, churn was approximately 2% of our tenant billings”

Churn (LatAm): 5% (2025 guidance, LatAm) — “elevated churn of approximately 5% in 2025”

Churn (U.S. and Canada): 1% (2025 guidance, U.S. and Canada) — “non-Sprint related churn and other adjustments of roughly 1%”

Churn (Tenant billings (tower/communications sites)): 2% (FY2024) — “During the year ended December 31, 2024, churn was approximately 2% of our tenant billings”

Churn (U.S. and Canada): 1% (2025 guidance, U.S. and Canada) — “we do expect our churn to be at the lower end of the historical range, which was 1% to 2%”

Churn (U.S. and Canada): 0.8% (Q3 2024, U.S. and Canada) — “the churn rate continues to be below 1%”

Churn (U.S.): 1% (2025 outlook, historical range) — “we're expecting to be at the lower end of the historical range, which was 1% to 2%”

Churn (U.S. & Canada property): 2% (H1 2024) — “During the six months ended June 30, 2024, churn was approximately 2% of our tenant billings, primarily driven by churn in our U.S. & Canada property segment”

Churn (LatAm): 5% (2024 guidance, LatAm) — “churn is about 5% in this year's guide. Last year, it was up closer to 6%”

Churn (Latin America): 5% (2024 guidance) — “churn will remain elevated at around 5%, primarily due to Oi in Brazil”

Churn (Europe): 1% (2024 guidance) — “churn is expected to remain low at around 1%”

Churn (Africa): 4% (2024 guidance) — “churn of around 4%, which would represent a notable year-over-year improvement”

Churn (U.S. & Canada): 6.6% (FY2023) — “organic tenant billings growth of 5.3% or 6.6% excluding Sprint churn”

Churn (tenant billings): 3% (FY2023) — “During the year ended December 31, 2023, churn was approximately 3% of our tenant billings, primarily driven by churn in our U.S. & Canada property segment”

Churn (Latin America): 6% (FY2023 projected) — “For the full year of '23, we're projecting that to be around 6%”

Churn (Latin America): 5.2% (Q3 2023) — “In Q3 here, it was 5.2%, so pretty consistent”

Churn (U.S. & Canada): 6.5% (FY2023) — “greater than 6.5% absent sprint related churn”

Churn (consolidated property operations): 3% (9M 2023) — “During the nine months ended September 30, 2023, churn was approximately 3% of our tenant billings”

Retention rate: 7% (Q2 2023) — “Even the renewal rate, the MLR renewal rates is up at the 7% level”

Churn (consolidated property operations): 4% (H1 2023) — “During the six months ended June 30, 2023, churn was approximately 4% of our tenant billings”

Churn (CoreSite data center): 6.5% (FY2023) — “The churn rate continues to be in the mid-single digits in that business, in the 6.5% range”

Churn (Consolidated): 3.4% (Q1 2023) — “Our churn came in at about 3.4% for the quarter”

Churn: 3% (Q1 2023) — “During the three months ended March 31, 2023, churn was approximately 3% of our tenant billings”

Churn (Africa): 6% (FY2023 guidance) — “expected 450 basis point increase from 2022 levels. This will be partially offset by an expectation of elevated churn of greater than 6%”

Churn (Latin America): 8% (FY2023 guidance) — “higher churn of around 8% is partially offsetting gross growth”

Churn (U.S. & Canada): 3% (FY2023 guidance) — “we expect churn of around 3% in 2023, including an approximate 1% impact associated with Sprint”

Churn (International): 4.5% (FY2022) — “partially offset by just over 4.5% of churn”

Churn (U.S. & Canada property; overall tenant billings): 5% (FY2022) — “During the year ended December 31, 2022, churn was approximately 5% of our tenant billings, primarily driven by churn in our U.S. & Canada property segment”

Churn (Latin America): 8% (Q4 2022 guidance) — “churn rates in Latin America going from about 5% in Q3, up to a little over 8% in Q4”

Churn (Consolidated): 4% (Q4 2022 guidance) — “churn will step down to about 4% in Q4”

Churn (Consolidated): 5.4% (Q3 2022) — “in our 2.6% Q3 organic tenant billings growth, it was about 5.4% that was cancellations or churn”

Churn: 5% (H1 2022 (six months ended June 30, 2022)) — “During the six months ended June 30, 2022, churn was approximately 5% of our tenant billings”

Churn (Asia Pacific): 6.5% (Q1 2022) — “churn is now down to the mid-6% range, the lowest we've seen in nearly five years”

Churn (U.S. & Canada): 4% (Q1 2022) — “did have an impact from Sprint churn that was pretty close to 4%”

Churn (Consolidated property operations): 6% (Q1 2022) — “During the three months ended March 31, 2022, churn was approximately 6% of our tenant billings, primarily driven by churn in our U.S. & Canada property segment”

Churn: 4% (FY2021) — “During the year ended December 31, 2021, churn was approximately 4% of our tenant billings.”

Churn (International): 4.5% (International FY2021) — “4.5% of churn. This elevated churn was primarily concentrated in India”

Churn (U.S. and Canada): 3% (FY2021) — “churn of 3% which consisted of around 1.8% in normal cost churn and the balance driven by Sprint”

Churn (India): 7.5% (Q3 2021) — “Q3 churn in India was about 13.5%, it's down now about 7.5%”

Churn (U.S. and Canada): 2.1% (Q3 2021) — “churn was just over 2%”

Churn (Data Center): 1.3% (Q2 2021) — “We also incurred churn of 1.3% for the quarter within our more normal historical range”

Churn (U.S. and Canada): 1.5% (Q1 2021) — “churn was right in the middle of our historical 1% to 2% range”

Churn: 3% (Q1 2021) — “During the three months ended March 31, 2021, churn was approximately 3% of our tenant billings”

Churn: 1.5% (historical) — “Historically, churn has averaged approximately 1% to 2% of tenant billings per year.”

Churn (consolidated property): 3% (FY2020) — “During the year ended December 31, 2020, churn was approximately 3% of our tenant billings.”

Churn (Data Center): 7% (FY2021 guidance) — “Our 2021 churn is estimated to be 6.5% to 8.5%, inclusive of the 200 basis points related to that specific Bay Area customer”

Churn (Data Center): 5.4% (Q4 2020) — “we reported churn of 5.4%”

Churn (International): 5.2% (Q3 2020) — “churn of 5.2% concentrated in India”

Churn (U.S.): 1.4% (Q3 2020) — “churn of 1.4%”

Churn (International): 5.3% (Q2 2020) — “churn of 5.3%, much of which was in India”

Churn (U.S.): 1.9% (Q2 2020) — “churn of 1.9%”

Churn (Tenant billings): 3% (Six months ended June 30, 2020) — “During the six months ended June 30, 2020, churn was approximately 3% of our tenant billings.”

Churn (International): 5.8% (Q1 2020) — “churn of 5.8%, largely attributable to previously anticipated cancellations in India”

Churn (U.S.): 2% (Q1 2020) — “churn of 2%”

Churn (consolidated property operations): 3% (Q1 2020) — “During the three months ended March 31, 2020, churn was approximately 3% of our tenant billings.”

Churn (Tenant billings): 6% (FY2019) — “During the year ended December 31, 2019, churn was approximately 6% of our tenant billings. The higher than historical level of churn was largely due to carrier consolidation events in India”

Churn (Data Center (CoreSite)): 2.9% (Q4 2019) — “Churn was 2.9% for the quarter in line with our expectations.”

Churn (Data Center (CoreSite)): 11.1% (FY2019) — “our churn was well above our typical range, with heavier lease expirations and terminations...elevated churn we experienced in 2019...we experienced elevated churn in the last half of the year”

Churn (Data Center (CoreSite)): 3.1% (Q3 2019) — “Churn was 3.1% as anticipated.”

Churn (Data Center (CoreSite)): 10% (FY2019 (midpoint guidance)) — “Annual rental churn rate of 9% to 11% with a midpoint of 10%”

Churn (Data Center (CoreSite)): 2.4% (Q2 2019) — “higher than historical churn of 2.4%”

Churn: 2% (Q1 2019) — “consistently low churn, averaging under 2% over the same time period”

Churn (U.S.): 1.3% (Q1 2019) — “This was partially offset by churn of about 1.3%”

Churn (tenant billings): 4% (FY2018) — “loss of tenant billings from tenant lease cancellations, non-renewal or renegotiations represented approximately 4% of our tenant billings”

Churn (Data Center (CoreSite)): 7% (FY2019 guidance (midpoint)) — “Other guidance includes rental churn, which is estimated to be 6% to 8% for the full year”

Churn (Data Center (CoreSite)): 1.9% (Q4 2018) — “rental churn of 1.9% for the quarter, which is better than expected”

Churn (Data Center (CoreSite)): 7.5% (FY2018 guidance (higher end)) — “We expect churn for the year to be at the higher end of the 6% to 8% guidance range.”

Churn (Data Center (CoreSite)): 2.5% (Q3 2018) — “Churn with 2.5%, inclusive of 70 basis points of churn from the single customer we mentioned last quarter.”

Churn (Data Center (CoreSite)): 7% (FY2018 guidance (midpoint)) — “we continue to expect churn for the year to be in the 6% to 8% range”

Churn (Data Center (CoreSite)): 1.3% (Q2 2018) — “Churn was 1.3% and we continue to expect churn for the year to be in the 6% to 8% range.”

Churn (International Markets): 5.5% (Q1 2018) — “This was partially offset by churn of about 5.5% of which about 3% was related to carrier consolidation-driven churn in India.”

Churn (U.S. (Wireless Towers)): 1.2% (Q1 2018) — “Pricing escalators contributed just over 3% and were partially offset by churn of just around 1.2%.”

Churn (site leasing): 2% (FY2017) — “loss of tenant billings from tenant lease cancellations, non-renewal or renegotiations represented approximately 2% of our tenant billings”

Churn (data center): 6% (2018 (guidance)) — “estimated annual churn rate of 6% to 8% for 2018”

Churn (data center): 0.5% (Q4 2017) — “Churn in the fourth quarter was low coming in at 0.5%.”

Churn (data center): 1.4% (Q3 2017) — “Churn in the third quarter was 1.4%.”

Churn (international): 2% (FY2017 (guidance, international)) — “For international as a whole, churn is now estimated to be in the mid-2% range for the year”

Churn (U.S. data center (annualized)): 1.8% (Q2 2017) — “churn of about 1.8% on an annualized basis, just 40 basis points of which was associated with operational churn from the big four core networks”

Churn (data center): 1.1% (Q1 2017) — “Churn in the first quarter was 1.1%, in-line with the lower end of our historical quarterly average of 1% to 2%.”

Churn (U.S. property): 2% (Q1 2017) — “During the three months ended March 31, 2017, churn represented approximately 2% of our tenant billings.”

Churn (property / tenant): 1.5% (FY2016) — “Historically, churn has been approximately 1% to 2% of total property revenue per year”

Churn (data center): 6% (2017 (guidance)) — “Estimated annual churn rate of 6% to 8% for 2017”

Churn (data center): 7.8% (FY2016) — “For the full-year, churn was 7.8% and in-line with our guidance.”

Churn (data center): 1.9% (Q4 2016) — “Churn in the fourth quarter was 1.9% which included approximately 135 basis points of churn related to the previously announced multi-site customer”

Churn (international): 1.6% (Q3 2016) — “These all were partially offset by churn of about 1.6%.”

Churn (U.S. tower): 1.8% (Q3 2016) — “This was partially offset by churn of about 1.8%, of which the vast majority was associated with smaller, non-Big Four tenants.”

Churn (property operations): 1.3% (9M 2016) — “During the nine months ended September 30, 2016, churn represented approximately 1.3% of our property operations revenue.”

Churn (international): 1% (Q2 2016) — “These were partially offset by some churn of just over 1%.”

Churn (Big Four U.S. national carriers): 0.2% (2016) — “For 2016, our expected remaining term for the four nationals is 6.6 years and the churn is only approximately 0.2%.”

Churn (data center): 1.6% (Q1 2016) — “Churn in the quarter was 1.6%.”

Churn (property operations): 1% (Q1 2016) — “During the three months ended March 31, 2016 , churn represented approximately 1% of our property operations revenue.”

Churn (property segment revenue): 1.5% (FY2015) — “Historically, churn has been approximately 1% to 2% of total property revenue per year.”

Churn: 1.5% (annual) — “Historically, churn has been approximately 1% to 2% of total rental and management revenue per year.”

Churn: 1.5% (FY2013) — “Churn has been approximately 1%-2% of total rental and management revenue per year”

Churn (rental and management revenue): 1.5% (FY2012) — “Historical churn has been approximately 1%-2% of total rental and management revenue per year.”

Churn (rental and management): 1.5% (FY2011) — “Historical churn has been approximately 1-2% of total rental and management revenue per year.”